Contact PlugOp
Start the right EV charging conversation for your property or portfolio
Talk with PlugOp about charging planning, provider replacement, rollout scope, incentives, or ongoing operating questions across multifamily communities.
20-Minute Portfolio Review
Find The Right Next Step For Your EV Charging Portfolio
What you'll leave with
Simple starting point
Share a few details about your portfolio. A PlugOp specialist will review them and respond promptly with practical next steps.
Who we work with
Conversations that start here
Residents are asking for charging
Requests have started arriving and the property needs a plan before they turn into a retention problem. The work here is sizing a first phase against real demand and available electrical capacity rather than guessing at a port count.
A code requirement applies to the project
A new development, major renovation, or local ordinance has introduced EV-ready, EV-capable, or installed-charger requirements. These are jurisdiction-specific, and getting the interpretation right during design is far cheaper than correcting it during inspection.
An existing charging setup is not working
Stations are offline, the provider has stopped responding, billing is unclear, or the software contract is ending. Often the conduit and electrical work are fine and only the hardware and operating layer need to change.
Charging needs to scale across a portfolio
One or two properties have charging and the rest do not, with no standard scope, pricing, or support model. The work is turning scattered installations into a repeatable program with consistent reporting.
Before you write
What makes the first reply useful
- 01Property location and the serving utility, which together determine incentive and interconnection paths.
- 02Unit count, parking type, and whether stalls are assigned, deeded, or open.
- 03Anything you know about electrical service size, panel capacity, or the electrical room location.
- 04Existing charging hardware, if any, including manufacturer and whether it is still networked.
- 05The deadline you are working against, and what is setting it.
If a code requirement or an incentive deadline is driving the timeline, say so in the first message. Those two constraints change the order of everything else, because permitting, utility coordination, and application windows have to be worked backward from a fixed date rather than scheduled around installation availability.
If you are replacing an existing charging system, the useful details are different: the manufacturer and model of the installed hardware, whether the stations are still networked, how residents are currently billed, and what happens today when a station goes offline. Existing conduit and panel capacity often survive a replacement even when the hardware and software do not.
We are not able to give binding pricing before a site assessment. What we can do in the first exchange is tell you which constraints will govern your project, roughly what range comparable scopes fall in, and whether the plan you already have holds up.
Common questions
Before you get in touch
- What happens after I submit the form?
- A PlugOp specialist reviews the details and responds with an initial read on scope, constraints, and a suggested next step. If a site assessment is warranted, we schedule it from there.
- Do we need to have a budget approved first?
- No. Many teams reach out specifically to build the budget case, and scoping the project is usually what makes the capital decision answerable.
- Can you review a proposal from another vendor?
- Yes. Charging quotes bundle scope differently, so we can put a proposal on a comparable basis and identify what is excluded, such as electrical work, network fees, or support terms.
- Do you work outside multifamily?
- Our focus is multifamily — apartments, condos, and HOAs — along with mixed-use development where residential charging is part of the project. Adjacent commercial parking is often included in the same scope.
- Do you handle properties that already have chargers installed?
- Yes. Charger replacement and provider migration are a substantial part of our work, including taking over sites where the original vendor is no longer supporting the equipment.
- How quickly do you respond?
- Sales inquiries are answered promptly during business hours. For an existing PlugOp site with stations down, use the support address so it routes to the operations queue instead.